Online Learning Satisfaction and Learning Motivation among Hospitality Management Students




Educational Research, Online Learning, Satisfaction, Motivation, Quantitative-Correlational Research, Spearman’s Rho, Philippines, Asia


Online learning motivation influences what, how, and when students learn, and online learning takes place across distance and not in a traditional classroom. Moreover, online learning is the only available solution during this Pandemic. This study aims to identify the satisfaction and motivation of the first- to fourth-year students at the University of Bohol College of Hospitality Management during the COVID-19 Pandemic. The researchers used a quantitative-correlational method via a survey questionnaire. A random sample of 128 students was selected from the total population representing different year levels. Modified Online Learning Satisfaction was used to measure the students' satisfaction level, and the Modified Learning Motivation Questionnaire was used to measure their level of motivation. Both questionnaires were subjected to Cronbach's Alpha Test to determine the internal consistency of the items. Ethical guidelines were followed for the whole duration of the research period. It was found that the respondents were moderately satisfied and moderately motivated during online learning. In addition, there is a strong relationship between the level of online learning satisfaction and the level of learning motivation, as determined by spearman's rho, with a p-value less than 0.05. The level of online learning satisfaction is related to the motivation to learn.


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