ACADEME University of Bohol, Graduate School and Professional Studies <p>Discipline: Multidisciplinary/Interdisciplinary<br />Publisher: <a style="text-decoration: initial; color: #094c6c;" title="University Of Bohol" href="" target="_blank" rel="noopener">University of Bohol</a><br /><br /></p> University of Bohol en-US ACADEME University of Bohol, Graduate School and Professional Studies 2362-9142 Citizen Service Quality Standard: Its Levels of Implementation and Satisfaction as Perceived by Clients, Deped-Tagbilaran City <p style="text-align: justify;">Service Quality Standards (SQSs) mean the level of management and organization service unit requirements. The study investigated the Department of Education (DepEd) Tagbilaran City Division frontline services. The study is descriptive-comparative in gathering data through modified tools to measure the levels of implementation, satisfaction, and problems encountered by internal and external DepEd stakeholders in its service transactions. With the overall number of 956, a sample size of 536 was randomly selected (2.81% margin of error at 95% confidence interval). It used Spearman Rank Chi-Square, Mann Whitney Test, and Kruskal Wallis. The Chi-Square test results revealed that an association exists between the position of respondents (<em>X<sup>2</sup> (14) =24.396, p&lt;0.05</em>) and the classification of respondents (<em>X<sup>2</sup> (2) = 10.568, p&lt;0.05</em>) with their level of satisfaction. The Spearman Rank test showed a significant positive correlation between implementation and satisfaction (<em>r<sub>s</sub> (534) =0.657, p&lt;0.05</em>). The Mann-Whitney test results revealed that internal stakeholders (<em>Mdn = 3.25</em>) have higher satisfaction as compared to external stakeholders (<em>Mdn = 3.00</em>), <em>U (267,269) = 31380.500, z = -2.532, p&lt;0.05</em>. Although it fully implemented its service quality standard, it falls short in some service domains in that clients were moderately satisfied with their frontline services.</p> Liza Estoria-Maquiling Copyright (c) 2023 Liza Estoria-Maquiling 2023-03-23 2023-03-23 22 1 1 13 10.15631/aubgsps.v22i1.184 E-Class Record for Basic Education Department, University of Bohol, Tagbilaran City <p style="text-align: justify;">E-class record systems offer easy data management and record-keeping for teachers, allowing for tracking and analysis of student success. A study aims to create, test, and develop a web-based e-class record for the University of Bohol Basic Education Department in Tagbilaran City for the 2024–2025 academic year. The study assesses the ISO-based quality of two e-class record formats and evaluates instructors' Excel and Google Sheets skills. The study examines the link between software quality and instructor technical knowledge and the quality differences between old and new e-class records. The study uses an ISO 9126 software quality model and a descriptive survey to assess the effectiveness of the proposed e-class record. However, the study found that respondents had limited knowledge of Microsoft Excel and Google Sheets, suggesting the need for a web-based e-class record with analytics.</p> Alfredo Guirit Copyright (c) 2023 Alfredo A. Guirit 2023-03-23 2023-03-23 22 1 14 24 10.15631/aubgsps.v22i1.185 Students' Economic Status and Access to Technology in Relation to Their Academic Stress on Online Learning at the University of Bohol <p style="text-align: justify;">Socioeconomic status refers to the family's social and economic standing in society. It is measured by combining an individual or group's economic and social position, which is often based on income, education, and occupation. It significantly affects academic performance and even one's health status. The pandemic changed the educational system, causing a huge transition from traditional learning methods to online learning. This shift resulted in confusion, burden, and difficulty among students from different walks of life. This study was conducted to determine the academic stress on online learning among nursing students in relation to their economic status and their ability to access technology. The study utilized a quantitative-correlational method aided by a standard questionnaire. Two hundred thirty-six University of Bohol nursing students enrolled in the second semester of SY 2021–2022 were included in the study by random selection. Data revealed a significant correlation between economic status and the level of stress related to academic expectations and a significant correlation between economic status and access to technology after being subjected to the Spearman rho test of correlation. However, no significant correlation was found between access to technology and the respondents' level of academic stress.</p> Kim Penaflor Mae Arcely Acera Esther Jay Melencion Ma. Ella May Ampac Angela Toribio Karla Mari Gaterin Marian Agan Glenn Lawrence Doloritos Xenita Vera Oracion Bonnibella Jamora Kristine Mae Lumanas Copyright (c) 2023 Kim B. Penaflor, Mae Arcely P. Acera, Esther Jay P. Melencion, Ma. Ella May R. Ampac, Angela T. Toribio, Karla Mari S. Gaterin, Marian O. Agan, Glenn Lawrence P. Doloritos, Xenita Vera P. Oracion, Bonnibella L. Jamora, Kristine Mae V. Lumanas 2023-03-23 2023-03-23 22 1 25 38 10.15631/aubgsps.v22i1.186 Level of Cognitive Domains Among Junior High School Students, University of Bohol, Tagbilaran City <p><span lang="EN-PH" style="font-size: 11.0pt; font-family: 'Arial',sans-serif;">Enhancing students' reading comprehension is a pivotal aspect of their academic development. This study focused on assessing the cognitive domain levels among Grades 7, 8, and 9 Junior High School students during the 2020-2021 academic year at the University of Bohol, with a sample size of 212 participants. Employing a descriptive survey design, a researcher-developed questionnaire served as the primary tool to gauge the cognitive domain proficiency of these students. Utilizing a random sampling technique ensured an unbiased selection of participants across the specified grades. The findings revealed that the majority of respondents exhibited a commendable level of reading comprehension. However, the study unveiled noteworthy disparities in mean scores between lower and higher-order cognitive domains among the participants. Furthermore, 52.83% (112 out of 212) of the students reported having diverse general references at home. The research employed a quantitative-descriptive-correlational method. Spearman rho analysis demonstrated a significant correlation (p &lt; 0.05) between various levels of the cognitive domain, shedding light on the interconnected nature of these skills. These results provide crucial insights for educators and policymakers, emphasizing the necessity for targeted interventions aimed at enhancing higher-order thinking skills. Aligning with global literacy goals, this research underscores the importance of addressing cognitive disparities to foster a more comprehensive approach to reading comprehension education.</span></p> Michelle Esto Copyright (c) 2023 Michelle I. Esto 2023-03-23 2023-03-23 22 1 39 48 10.15631/aubgsps.v22i1.187 Students' Knowledge and Willingness Towards COVID-19 Vaccination, University of Bohol <p style="text-align: justify;">The COVID-19 pandemic has gripped the world, necessitating a collective response. As vaccination emerges as a critical tool in the battle against the virus, this research explores the knowledge and willingness of allied medical students at the University of Bohol toward COVID-19 vaccination. With 839 students enrolled for the second semester of the academic year 2021-2022, a representative sample of 286 students was selected. Utilizing a standardized questionnaire, the study assessed knowledge levels and willingness to vaccinate among students from the College of Nursing, Pharmacy, Midwifery, and Physical and Occupational Therapy departments. Results indicate a moderate knowledge level (composite mean = 2.84), with awareness of preventive measures and the existence of a vaccine. Positive attitudes towards vaccination, emphasizing communal health responsibility and trust in healthcare providers, were evident. However, concerns about potential side effects were relatively low. Demographic analyses revealed age and sex-based variations in knowledge and willingness, emphasizing the need for tailored educational initiatives. Notably, there was no significant correlation between knowledge and willingness, underscoring the multi-faceted nature of individuals' attitudes toward vaccination. These findings provide crucial insights for public health strategies, urging targeted educational campaigns and emphasizing nuanced approaches for different demographic groups. The study contributes valuable perspectives for refining vaccination programs and addressing the evolving challenges posed by the ongoing COVID-19 pandemic.</p> Kathryn Jane Canuto Fideliz Mae Galimba Darl Vinzy Romarate Andrea Jane Bastasa Ahlea Haezel Ricafort Jonna Mae C. Canizares Jonna Mae C. Canizares Earl Lester Jo Sophia Ozoa Layna Opaco Joy Marcia Lupot Copyright (c) 2023 Kathryn Jane J. Canuto, Fideliz Mae R. Galimba, Darl Vinzy F. Romarate, Andrea Jane A. Bastasa, Ahlea Haezel M. Ricafort, Jonna Mae C. Canizares, Earl Lester M. Jo, Sophia M. Ozoa, Layna B. Opaco, Joy Marcia B.  Lupot 2023-03-23 2023-03-23 22 1 49 63 10.15631/aubgsps.v22i1.188 Social Support in Relation to Self-Management Behaviors Among Diabetic Individuals of Poblacion II, Tagbilaran City, Bohol <p style="text-align: justify;">This study delves into the relationship between social support and self-management behaviors among diabetic individuals in Poblacion II, Tagbilaran City, Bohol. Employing a descriptive correlational survey design and a stratified sampling method, 48 respondents were selected, revealing that a majority were middle to older adults, married, and residing below the official poverty threshold. Hypertension emerged as the predominant comorbidity, affecting 75% of respondents. Examining social support dimensions, the study found a moderate level across most aspects, except for smoking, which displayed lower support. Remarkably, the overall self-management level among respondents was very good. Significant relationships were identified between social support and self-management practices, particularly concerning Alcoholism/Drug Addiction, Obesity, and Stroke. The study rejects the null hypothesis, establishing a significant correlation (p-value – 0.001) between social support and diabetes self-management practices. Recommendations include tailored assessments considering comorbidities, emphasizing newly adopted practices, and implementing targeted programs like teleconsultations and a "buddy system" for specific demographics. This research contributes valuable insights for healthcare professionals and policymakers, urging a holistic approach to diabetes management that integrates social support dynamics.</p> Richelle Grace Muring Emma Sapphire Duroy Dawn Suzette Apor Jana Zin Mae Torrefranca Fritz Inson Nadith Edel Christine Xyrill Aresgado Joyrealou Muring Xenita Vera Oracion Lalaine Domapias Copyright (c) 2023 Richelle Grace Muring, Emma Sapphire F. Duroy, Dawn Suzette. A. Apor, Jana Zin Mae O. Torrefranca, Fritz P. Inson, Nadith M. Edel, Christine Xyrill O. Aresgado, Joyrealou D. Muring, Xenita Vera P. Oracion, Lalaine L. Domapias 2023-03-23 2023-03-23 22 1 64 75 10.15631/aubgsps.v22i1.189 Students’ Motivation Towards Academic Achievement in Relation to Engagement in Community Services of Secondary Schools <p style="text-align: justify;">The study was conducted to determine the students’ level of motivation towards academic achievement in relation to level of engagement in community services of secondary schools in Tagbilaran City, Bohol, SY 2019-2020. Findings revealed that the level of students’ motivation towards academic achievement in the three aspects of striving for excellence, desire to learn, and personal incentives is Moderately Motivated while their level of engagement in community services in the three dimensions of motivation, benefits, and areas of interest is Moderately Engaged. The students’ level of academic achievement during the first and second quarter of S.Y. 2019-2020 is Very Satisfactory. There is a significant degree of correlation between students’ level of motivation and level of academic achievement, students’ level of motivation and engagement in community services, and students’ level of motivation towards academic achievement and level of engagement in community services. Moreover, there is a significant degree of difference between the public and private schools’ responses as to level of motivation towards academic achievement while no significant degree of difference between the public and private schools’ responses as to the level of engagement in community services. It implies that there is a need to improve students’ level of motivation, level of academic achievement, and level of engagement to a higher level.</p> Darelle Ainee Manuta Copyright (c) 2023 Darelle Ainee S. Manuta 2023-03-23 2023-03-23 22 1 76 87 10.15631/aubgsps.v22i1.190 Social Media Engagement and Self-Esteem Among Junior High School Students of the University of Bohol <p style="text-align: justify;">The scope of social media has advanced in all aspects, including the people who engage in different social media platforms. This research study aimed to explore the effects of social media on self-esteem among Grade 9 and Grade 10 Junior High School students at the University of Bohol. The study adopted a descriptive-quantitative research design, utilizing two standardized questionnaires to collect data from a diverse sample of junior high school students. The target respondents for this research were 14-16 years old, and the sample size was 163, computed with a 95% confidence interval and a ±5 margin of error. A representative sample was drawn at random to ensure inclusivity and diversity. Throughout the study, research ethics were meticulously adhered to, ensuring informed consent and confidentiality of participants' information. Ethical considerations were addressed to protect the well-being and rights of the participants. Moreover, the result showed no significant correlation between social media engagement and self-esteem.</p> Crisha Joy Ipong Daven Faith Lacea Nikka Macapinlac Cheryl Amormarie Magat Rosalen Nogas Christine Oerba Jewelyn Putong Frances Mae Trabajo Copyright (c) 2023 Crisha Joy B. Ipong, Daven Faith S. Lacea, Nikka C. Macapinlac, Cheryl Amormarie E. Magat, Rosalen G. Nogas, Christine A. Oerba, Jewelyn T. Putong, Frances Mae C. Trabajo 2023-03-23 2023-03-23 22 1 88 97 10.15631/aubgsps.v22i1.191 Mental Health and Quality of Life During the COVID-19 Pandemic Among Local Residents in San Isidro, Bohol <p style="text-align: justify;">The&nbsp;COVID-19 pandemic is a global pandemic that affects the mental health and quality of life of many people. This study aimed to determine the mental health and quality of life during the COVID-19 pandemic among residents in San Isidro, Bohol, as of Calendar Year 2022, and the study’s findings will serve as the basis for the formulation of the proposed intervention program. The study used the quantitative descriptive survey method of research utilizing survey questionnaires that measured residents' profiles, mental health, and quality of life. The resident’s profile questionnaire measures the age, sex, civil status, highest educational attainment, and employment status. To measure the residents' mental health, the study used the stress-allied queries designed by Meo et al., the COVID-19 worry scale designed by Oli Ahmed, and the WHO Quality of Life Scale to measure the quality of life. The study found that the respondents possessed a fair mental health status, and their quality of life was interpreted as good. There was a significant degree of relationship between the mental health status and the respondents’ quality of life. It implies that the mental health status of the residents during the COVID-19 pandemic also affects the respondents’ quality of life.</p> Sahra Zean Robles Copyright (c) 2023 Sahra Zean B. Robles 2023-03-23 2023-03-23 22 1 98 107 10.15631/aubgsps.v22i1.192 Ancillary Services in Relation to Teaching Efficiency among Public School Teachers in Candijay District, Bohol <p style="text-align: justify;">Ancillary services are additional tasks performed by teachers to support the instructional framework and school operations. Teaching efficiency refers to the ability of the teacher to achieve desired learning outcomes while making the best use of available resources and time. The study aimed to assess the teachers’ extent of ancillary services about teaching efficiency among public elementary school teachers of Candijay District, Bohol, using descriptive and correlational quantitative designs to gather data from a complete enumeration of 162 public elementary school teachers in the said district. The chi-square test, Pearson product-moment correlation, and ANOVA were used in formulating the hypothesis. The study found that the extent of perceived ancillary services among elementary teachers in Candijay District was moderately evident, and their teaching efficiency was highly efficient. Age, sex, civil status, position, and years of experience did not significantly affect the extent of ancillary services, except for the highest educational attainment. Similarly, the teacher’s profile did not significantly affect teaching efficiency, However, there was a significant correlation between the extent of ancillary services and teaching efficiency. The study also identified significant variations among the six dimensions of teachers’ extent of ancillary services and the seven dimensions of teaching efficiency. These results could be useful for creating policies and programs to enhance the quality of education in Candijay District, Bohol.</p> Amelita Campoamor Copyright (c) 2023 Amelita B. Campoamor 2023-03-23 2023-03-23 22 1 108 124 10.15631/aubgsps.v22i1.193