Institutional Satisfaction Survey of The University of Bohol Victoriano D. Tirol Advanced Learning Center, SY 2025–2026

Abstract

This study aimed to determine the level of satisfaction of the stakeholders of the University of Bohol Victoriano D. Tirol Advanced Learning Center (UB VDTALC) for the school year 2025 – 2026. The poll explicitly asked about satisfaction with Community, Campus Climate, Campus Support Services, Finance, Instruction and Curriculum, and Instructional Campus Support. The research was quantitative and descriptive and included a modified institutional satisfaction survey. The study randomly selected 1,053 participants, including children, parents, and instructors. Data analysis was performed using frequency counts and percentages, as well as the Shapiro-Wilk and Kruskal-Wallis tests. The results revealed that most respondents reported being satisfied or highly satisfied with UB VDTALC's institutional service. Campus Climate and Instruction and Curriculum had the highest satisfaction scores, with Finance being the lowest, although still largely acceptable. The results showed that most respondents had their expectations met by their experiences and would choose the institution again. Statistically significant differences in satisfaction levels were observed among the respondent groups, as indicated by the Kruskal-Wallis test, with teachers being the most satisfied and learners the least satisfied. The results show that UB VDTALC has a high institutional performance, underscoring the need for financial support services and carrying out and implementing stakeholder engagement efforts to promote sustainable development.